Director of Training & Engagement
Matthew Feldhaus manages AmericaServes community networks in the Mid-Atlantic Region for the Institute for Veterans and Military Families (IVMF). Working across Pennsylvania, Maryland and Virginia, with federal, state, and community-based organizations, Feldhaus empowers the development, launch and operation of high-performing coordinated networks of services, resources, and care that are dedicated to improving the lives of veterans, service members and their families. Feldhaus, a former technology trainer for Apple Computer and an Arabic Linguist, is a steward of collective impact methodology who leads Communities of Practice across the Mid-Atlantic that connect nearly 150 human service providers and combine the best practices and methodology of private business, research universities, and impactful military and veteran organizations in order to achieve their mission of optimizing the performance of human service providers that care for veterans. From Pittsburgh, to Virginian and Maryland , as well as extensive work in the Carolinas, building Communities of Practice that share learning and seamlessly service clients from big cities to rural military-base communities is what Feldhaus and his team have become known for in the dozens of communities that they support every day.
Feldhaus support his Mid-Atlantic communities and the entirety of the America Serves Community of Practice (Practice 360) with comprehensive marketing, analytics, and coaching based upon key performance indicators regarding community and network health. Feldhaus is also supporting the development of additional communities employing the AmericaServes program and has taken special interest in essential training best practices. Prior to joining the IVMF, Feldhaus worked as a technology trainer for Apple Computer, and he leverages his training background extensively for AmericaServes.
Feldhaus is a veteran of the PA Army National Guard. As a part of an Army Intelligence Company, he served six years in various roles as a linguistics program manager, squad leader, and intelligence operations Sergeant. Feldhaus also served as an Arabic linguist instructor.
Feldhaus is currently an M.B.A. candidate at Syracuse University’s Whitman School of Management with a focus on entrepreneurship. Feldhaus has written a number of articles with topics ranging from veteran transition, veteran hiring campaigns, and his own experiences as a transitioning service member in struggle. He has competed two Ironman triathlon races and is an avid fitness enthusiast.