Program Evaluation Manager
Gilly Cantor, MPA, leads the AmericaServes’ Program & Evaluation practice for the Institute for Veterans and Military Families (IVMF). Cantor’s experience managing research and data-oriented processes, as well as communicating data to diverse stakeholders, helps support the AmericaServes mission by providing evidence-based research to drive insights and improve the quality of life for veterans, service members and their families. Supporting over 500 human service providers in 9 states, Cantor and her teammates at the IVMF combine the best practices and research methodologies of private business, research universities, and impactful military and veteran organizations in order to achieve their mission of optimizing the performance of providers that care for veterans. Building Communities of Practice that share learning and seamlessly service clients from big cities to rural military-base communities is what Cantor and her colleagues have become known for in the dozens of communities that they support every day.
Prior to joining IVMF, Cantor was previously a municipal planner at the Syracuse-Onondaga County Planning Agency. She served as primary staff to the Onondaga County Planning Board, where she coordinated the research and review of over 500 projects referred by 35 municipalities annually, in order to make recommendations on inter-municipal and countywide impacts of local land use decisions.
Before returning to Syracuse, Cantor worked for over six years at Berklee College of Music in the Office of Human Resources, where she managed the integrity of HR information system records faculty and staff members. She participated in systems projects for HR and shared college services, helped train employees on HR systems usage, and oversaw data flow within HR and between HR and academic constituencies, administrative departments, and IT.
She holds a bachelor’s degree with a dual major in the history of art & architecture and architectural studies from Brown University, as well as a master’s degree in public administration from the Maxwell School at Syracuse University. Through the MPA program, Cantor gained expertise on national economic and social policy issues, learned quantitative and qualitative methods of evaluating programs, and explored early efforts to utilize social impact financing of social programs.