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July 2018 Newsletter

Dear AmericaServes Partners,

In this edition of our newsletter, we celebrate the accomplishments of our partners at NCServes Central Carolina as they marked their second year as an AmericaServes community. We also check in on the status of our partnership with the Institute of Museum and Library Services (IMLS) in bringing AmericaServes into local libraries. Lastly, we share the ongoing work of the Institute for Veterans and Military Families’ (IVMF) Research and Evaluation team as they research the barriers to employment faced by military spouses.

As always, thank you for your continued support and partnership. We hope you enjoy this edition of our newsletter

Your AmericaServes Team

NCServes Central Carolina Celebrates Two Years

NCServes Central Carolina celebrated their second year as an AmericaServes network this July at their annual In Progress Review (IPR). Over 40 public, private, and non-profit organizations from across the region gathered to discuss trends and where the network must focus its efforts moving forward. The IPR was also an opportunity to celebrate the accomplishments of the community and to reflect on the lives changed for the better by the network. As one service provider in attendance put it, “From all of us – thank you for all that you do. This is the first time that you’re seeing real results, and seeing veterans say thank you.”

Operated by our partners at the USO of North Carolina, NCServes Central Carolina has served more than 1,800 veterans, service members and family members with over 3,000 assistance requests over the past two years. Thanks to all who contribute to the efforts of this community every day.

Update: AmericaServes at Local Libraries

In October 2017, the IVMF was awarded a grantby the Institute of Museum and Libraries Sciences (IMLS)through its Community Catalyst grant initiative. The goal was to encourage libraries to play a more central role in helping military-connected individuals navigate benefits and services available to them in civilian life.

Specifically, the grant allotted the implementation of a self-service kiosk at Asheville, North Carolina’s Pack Memorial Library. Through this kiosk veterans and military family members are able to complete service request forms that are then addressed by the NCServes Westernteam.

Since the collaboration kicked off in October 2017, NCServes Western and the Pack Memorial Library have successfully provided services to over 50 veterans in need. Following the the success of the first kiosk, AmericaServes plans to implement three additional kiosks by the end of this year.

WAServes Kiosk at USO Sea-Tac Center

Inspired by our partnership with the IMLS, our partners at the USO Northwest recently placed a WAServes kiosk at their Sea-Tac Center at the Seattle-Tacoma International Airport. Now any of the more than 13,000 service members and their families, reservists, guard and retired military that visit the Sea-Tac Center each month can easily submit a request for assistance and be connected to services in the greater Puget Sound region.

IVMF Featured in Federal News Radio

Federal News Radio recently featured the work of the IVMF’s Nicholas Armstrong and Rosalinda Maury, who are studying military spouse employment as part of the IVMF’s “Force Behind the Force” series. Through research and collaboration, the team is looking into timely and effective solutions that will lower the troubling statistic that unemployment for a military spouse is three times higher than an average civilian, including a collection of complimentary products geared toward educating employers, hiring managers, and human resource professionals interested in hiring and retaining military spouses.

The important work undertaken by the IVMF’s Research and Evaluation team informs the efforts of the AmericaServes team every day. It also empowers action across the veteran and military family community.

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