Senior Director at IVMF
Dr. Jennifer DeLucia leads the AmericaServes Community of Practice for the Institute for Veterans and Military Families (IVMF). Working across the country with federal, state, and community-based organizations, Dr. DeLucia and the America Serves Community of Practice (Practice360) she facilitates, empowers the operation and continuous performance improvement of more than a dozen high-performing coordinated networks of services, resources, and care in 9 states that are dedicated to improving the lives of veterans, service members and their families. Supporting more than 500 human services providers now caring for thousands of military connected members and their families, Dr. DeLucia, a clinically licensed art therapist and psychotherapist, and her AmericaServes partners provide leading edge innovation and best practice across all facets of human services and care for America’s veterans and their families. Using strong analytics and insights derived from the AmericaServes practice, coupled with applied research, technical assistance and expertise, Syracuse University’s IVMF leads the nation’s efforts to deliver comprehensive community-based solutions and practice required to best serve today’s members of the all-volunteer armed forces, veterans, and their families.
In her role at IVMF, DeLucia has convened groups of public and non-profit leaders across the nation, working alongside community members to help advance the progression of coordinated approaches to service delivery. With her more than 11 years of non-profit experience and 6 years working in the veteran space, DeLucia has been the lead for the NYServes-Upstate coordinated network in her hometown of Rochester, N.Y. In addition, DeLucia leads a Community of Practice for organizations across New York State providing supportive services to very low-income veteran families living in or transitioning to permanent housing. DeLucia also serves as a Research Associate on IVMF’s Research and Evaluation team. Additionally, she teaches graduate-level art therapy courses at Nazareth College in Rochester, NY and volunteers weekly at the Rochester Vet Center.
DeLucia’s leadership and management skills include program development and implementation, grant writing and management, conflict resolution, and maintaining a healthy and engaged workforce. DeLucia has completed doctoral level coursework in systems management, conflict resolution, ethics, and leadership.
Before joining the IVMF, DeLucia served as Director of Wellness & Supportive Services at Veterans Outreach Center (VOC), an independent community-based non-profit providing premier supportive services to veterans of the U.S. Armed Forces and their families. There she developed the wellness program to incorporate the most comprehensive mental health counseling, art therapy, and case management services for veterans and their family members in western New York.
DeLucia has also volunteered in support of several initiatives targeting improved service delivery and expansion of wellness services for veterans and their family members. In 2012 DeLucia was a local trainer at Fort Drum for Resiliency through Art: Training by the American Art Therapy Association for the United States Army Arts and Crafts Managers, an initiative designed to promote resiliency for soldiers, veterans, and family members through art making. In 2013, DeLucia represented Veterans Outreach Center at the White House and presented on the organization’s case management model and art therapy program as part of the Veterans and Military Health Conference.
In 2012, DeLucia’s work with veterans inspired the pursuit of a professional doctorate. She was motivated to conduct research in order to document and share VOC’s program outcomes with other organizations. As part of her doctorate, DeLucia led a participatory action research study with a group of 10 veteran co-researchers, examining their experiences of military to civilian transition and art therapy services. The findings were used to develop a program manual to advocate for similar services in other nonprofit organizations and the Department of Veterans Affairs. In 2015, DeLucia graduated with a Doctorate in Art Therapy from Mount Mary University.
DeLucia was the co-founder and currently serves as the President for the Western New York Chapter of the American Art Therapy Association. She maintains board certification and national registration with the Art Therapy Credential Board and holds a NYS license to practice art therapy and psychotherapy. In her free time, DeLucia enjoys making art and spending time with her family and two dogs.