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Provider Spotlight: Goodwill Industries International

Goodwill Indutries International, Inc.

Goodwill advocates, like IVMF, that one way we can be effective in helping veterans, service members, and their families is by working together to ensure we meet all of their needs. Goodwill organizations have been participating in AmericaServes networks across the nation in order to ensure every person served has seamless access to the services and resources they need.

Goodwill works to enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity, and helping people in need reach their full potential through learning and the power of work. Goodwill engages veteran and military family programs with two primary strategies: (1) Engage veterans and military families in transitional support services including job training, military skills translation analysis, education, housing, financial education and mental health support. (2) Engage partners like businesses and community colleges to connect military and civilian communities.

Since World War I, Goodwill has helped veterans transition into civilian employment. Goodwill has extensive experience in helping veterans and their families access the resources they need to gain meaningful employment. In April 2011, Goodwill Industries International created Goodwill for America’s Heroes and Their Families as part of the White House’s Joining Forces initiative. To date, Goodwill has served more than 256,000 veterans and their family members and hired more than 5,000. Their network of 162 independent, community-based Goodwills in the United States and Canada offers customized job training, employment placement and other services to people who have disabilities, lack education or job experience, or face employment challenges. In 2016, Goodwill helped more than 36.5 million people train for careers in industries such as banking, IT and health care, and access the support services they needed to be successful; these included but were not limited to English language training, additional education, or access to transportation and child care.

Goodwill has been an integral part of AmericaServes networks nation-wide—since the beginning of our work in 2015. Diane Weekly, Director of Career Development Services in Southern Piedmont, reflects on the early days; “In the fall of 2015 I had the privilege to represent our Goodwill Industries of the Southern Piedmont in ground floor planning sessions with Charlotte Bridge Home, the Institute on Veterans and Military Families…in the Charlotte-Metro community to launch AmericaServes’ initial pilot in North Carolina, now called NCServes–Metrolina. Best experience of my career! Working with CBH and IVMF has been a joy. Participation in the network has made an incredible difference in the way we service veterans.”

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